Frequently Asked Questions

General

Can anyone enter events?
Yes, and please do!  It's free, and LiveSV exists to help you promote your events!  You can find the submission link in the site's footer.

How do I submit my event?
1) First, someone else may have already entered your event. It's always smart to type your Organization's name into the Search box and look at upcoming events for that Organization. That way, you can see if your event is already listed.
2) Click the "Event Listing" link under "Submit" in the footer to take you to our form. Please note: Don't create an Organization unless you're sure it's not already on the site. LiveSV lists hundreds of Organizations, and you'll be able to choose it on our Event Submission form in most cases, which will save you time.
3) Make sure to read the guidelines and then proceed to fill out the form accordingly.

My log-in doesn't seem to work. Can you help?
Important: Even if you're on our mailing list, even if you've bought tickets from us before, that doesn't mean you have a User Account with us. User accounts are only created by the Users themselves. If you created one on Artsopolis.com, you should be able to use the same Username and Password on LiveSV.com. If you're having difficulty longing in and have nothing associated with your old account (e.g. an Artist Profile, bookmarks you want to keep), it's often easier to simply create a new account via the upper right link than to recover the old one. (A new account requires filling out a total of only 7 boxes.)  If you're sure you have an existing account, want to recover it, and need help with the password, please email support@livesv.com.

Can two co-sponsoring Organizations submit the same event?
There should be one event listing per event, so just one of the two co-sponsors should submit the listing. However, the submitter can select both organizations on the listing. By doing so, the event listing will be linked on each organization's page.

LiveSV Geography

What area does LiveSV cover?
LiveSV covers events in Santa Clara County, San Mateo County and cities in southern Alameda County (including Fremont, Hayward, Newark, Pleasanton, Sunol and Union City).

My organization is based in Santa Cruz. Can it have its own page?
If your organization isn't headquartered within our defined geographic area, it will not be stored in our permanent database. If it has performances in our area, however, you're encouraged to list them.

Why do I occasionally see performing groups from San Francisco and other areas on the site?
If the event is occuring at a venue within our area, it can appear on the site. For example, you may see a listing featuring the San Francisco Symphony if it is performing at the Flint Center in Cupertino. However, the San Francisco Symphony does not have a permanent organization page since it is based outside of our area.
 

More About Event Submissions

Does it cost money to have an event listed?
No. It’s free!

Where does my event show up?
Depending on the geographic location and the nature of your event, listings submitted to LiveSV may also show up on pages of the San Jose Downtown Association, The San Jose Convention and Visitor's Bureau (Team San Jose), Discover San Mateo County, and the Community Calendar for the City of Saratoga.

I need to change some info about my event.  Where can I do that?
Click the "Submit Listing Change" link in the footer.
 

More

How do you pronounce the site's name?
We're glad you asked! Think:  "Living in Silicon Valley."  So, "Live" rhymes with "give".

I notice there are different events featured each week? Who chooses that?
LiveSV team members choose different events to feature each week to give site visitors a wide variety of events to discover. Selections are made with the general public in mind and are not paid for, nor can particular placement be requested. If organizations want to be featured on LiveSV, we have a variety of banner and other advertising opportunities available.

How do I advertise on LiveSV?
It's a relatively simple process, and our staff will be happy to assist you. Please click our "Advertise With Us" link in the footer for more information. 

Where do I address further questions?
You're welcome to send us an e-mail at support@LiveSV.com, and we’ll be happy to help you out.